Returns & Exchanges

Please contact us before sending items back to us. Your return MUST be authorized in order to be eligible for a refund that is issued in-store credit.

To initiate a return contact us at info@toothandhoney.com or use the contact form below. Please include your order number.

If there is an issue with your order, you received a defective product or the wrong item please contact us so we can take care of that for you.

 

We accept returns on items within 14 days of purchase date.

 

  • MADE TO ORDER ITEMS ARE NON-RETURNABLE
  • ALL SALE ITEMS ARE FINAL SALE AND NON-RETURNABLE
  • Returns are issued in a form of store credit less the shipping costs.
  • Shipping costs are non-refundable
  • We currently do not offer exchanges at this time due to our high sell out risk. It’s best to place a new order for the item you wish to have.

 

 

 


 

How can I make changes to my order?

Please Contact Us quickly if you would like to make any changes to your order. We are unable to make changes once your order has shipped.

 


 

I received a damaged/defective/incorrect item. What do I do?

We apologize for the error with your order and will certainly correct this for you. Please Contact Us and we will assist you with a return label. In our effort to provide the best quality control, and customer service, please report all issues with orders.