Please contact us before sending the items back to us.
Your return MUST be authorized in order to be eligible for a refund that is issued in-store credit. We are not responsible for refunding returns that are not authorized by us.
We accept returns on items within 14 days of purchase date.
-MADE TO ORDER ITEMS ARE NON-RETURNABLE
-ALL SALE ITEMS ARE FINAL SALE AND NON-RETURNABLE
– Returns are issued in a form of store credit less the shipping costs.
– Shipping costs are non-refundable
– We currently do not offer exchanges at this time. It’s best to place a new order for the item you wish to have.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Non-returnable items: Final Sale Items may not be returned. To initiate a return contact us at firstname.lastname@example.org. Please include your order number.
If there is an issue with your order, you received a defective product or the wrong item please contact us so we can take care of that for you.
items must be unworn, in the original packaging, and COMPLETELY free of any pet hair to be eligible for a return.
Due to high sell-out risk we do not offer exchanges at this time.
How can I make changes to my order?
Please Contact Us quickly if you would like to make any changes to your order. We are unable to make changes once your order has shipped.
I received a damaged/defective/incorrect item. What do I do?
We apologize for the error with your order and will certainly correct this for you. Please Contact Us and we will assist you with a return label. In our effort to provide the best quality control, and customer service, please report all issues with orders.