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Shipping & Handling

International Orders

please be aware you may incur custom and duties fees upon arrival of your order. You are responsible for these fees.

For orders under 1lb we ship USPS. For orders over 1lb we ship Fedex.

Orders shipping to Canada may incur duty and import fees

Are shipping costs refundable?

All shipping costs are non-refundable.

What if I put in the wrong mailing address?

Please make sure your shipping address is correct. We are not responsible for re-shipping items that are sent back to us due to an incorrect mailing address.

Do you ship to P.O. Boxes?

Yes, we can ship to P.O. Boxes.

When will my order ship?

Your order will be on its way within 1-3 business days. Tell your pooch to hold tight!

What shipping methods do you use?

We use USPS, DHL,FEDEX,UPS for US & Canada orders

I ordered human and dog clothes and didn’t get one of them!

All our human apparel is made to order so it ships separately. Please allow 4-6 weeks on all human items.